I caught the email early and tried contacting their customer support to cancel it before it shipped however all I received was an automated response telling they have been receiving excessive volumes of customers reaching out to them and they would reply in 24 hours (which they didn’t). By the time I did lastly get a response all I was told was that it was too late and I would receive my order which could not be refunded. Not certain what to do with $50 shampoo/conditioner than is meant to be specific to my hair.
I am very sad with Function of Beauty. I ordered months ago and used for a bit earlier than realizing it did no good for my hair and it appeared to make issues worse. Stopped utilizing and deliberate to not order again. Then, months later (yesterday) I obtained an e mail that I was charged … Read More